Contact Us | Medicalmart Pharmacy — Dubai & Abu Dhabi Branches

Contact Us

Main Branch

Address: Medicalmart Pharmacy LLC,
Shop No 02, Al Hudaiba,
Al Hudaiba, Dubai,
UAE
PO Box - 125692

Abudhabi Branch

Address: Shop no 1, Jad building,
Al hadib street, Khalidia,
Abudhabi

Frequently Asked Questions

How do I contact MedicalMart Pharmacy customer support?

MedicalMart Pharmacy can be reached by phone or WhatsApp at +971 55 360 3679, or by email at pharmacy@medicalmart.ae. For bulk or institutional procurement enquiries, use sales@medicalmart.ae. Physical branches are located at Al Hudaiba, Dubai and Khalidiya, Abu Dhabi. Support is available during UAE business hours, Saturday to Thursday.

Yes. MedicalMart Pharmacy has a branch in Al Hudaiba, Dubai and a branch in Khalidiya, Abu Dhabi. You can visit either location to view products, discuss requirements, or collect orders. For branch hours and directions, call +971 55 360 3679 or email pharmacy@medicalmart.ae before visiting.

Once your order is placed, you can track it by logging into your account and visiting the "My Account" section, where full order history and status are visible. Registered users receive order updates directly. If you checked out as a guest or need further assistance, contact the team at pharmacy@medicalmart.ae or call +971 55 360 3679 with your order reference number.

Yes. MedicalMart Pharmacy supports bulk and institutional procurement for hospitals, clinics, nursing agencies, and medical departments. To request a quotation or discuss supply arrangements, email sales@medicalmart.ae or call +971 55 360 3679. The team can provide pricing, stock availability, and delivery logistics for large-volume orders across the UAE.

If your order arrives damaged or incorrect, contact MedicalMart Pharmacy as soon as possible — ideally within 48 hours of delivery — at pharmacy@medicalmart.ae or +971 55 360 3679. Provide your order number and, where possible, photographs of the issue. The team will arrange an exchange or resolution in line with the return policy available at medicalmart.ae/return_policy.